Support Plaza

Multilevel warehouse management system

The entire process, from the minute a product is ordered online to when the end-consumer signs for it, can be followed on a step-by-step basis in SupportPlaza, Dimass’s multilevel warehouse management system.

As a Dimass customer, you are given a personal SupportPlaza account that you can use to log into a visually-attractive environment. At a single glance, the dashboard displays real-time events at Dimass. Available data includes the number of orders received, the number of uncompleted backorders, the number of scheduled inbound shipments, current stock levels, the number of returns to be processed, the number of packaged or sent orders and so forth. SupportPlaza offers all information of value to you as our customer, all the way to the consumer’s signature for receipt.

SupportPlaza has been home-developed by Dimass. The system is web-based, so it can quickly and conveniently be accessed from any pc, smartphone or tablet. SupportPlaza can communicate directly with webshops and the Snelstart accounting software package using Dimass’s 3S-tool. There are also various other options for the exchange of data between SupportPlaza and your own software.