Dimass, the fulfilment company with a difference
As a fulfilment company, Dimass believes in making every webshop order a positive experience and distributing that sense of positivity across the entire order and service chain. Please feel free to sample our customer focus, flexibility, speed and accuracy. As your partner, Dimass has the unique ability to guarantee your brand, products and services.
We work differently to other companies because our collaboration is a partnership to us. We consider it very important to employ a personal approach in dealing with our customers. At Dimass, we always allocate you a permanent contact person whom you can approach whenever you feel the need. We immediately tackle and quickly settle matters that require urgent attention. You will never get ‘no’ for an answer, even if an ad hoc approach is needed.
What also sets us apart is the fact that you can depart from the larger process with us. You have control of the process as our partner, and Dimass has a very clear opinion on this. As long as a product has not yet been dispatched, the order can still be modified. This high degree of flexibility is something that we offer as standard.
We pursue socially-responsible enterprise on various fronts. We create favourable working conditions for our employees, are committed to society and gladly play our part when it comes to sustainability.