Customer Service
We provide the best service on your behalf.
Successfully and timely delivering an order does not mark the end of the fulfilment process. Customers may have questions about their orders and products and will try to reach you. With a professionally managed customer service, you are easily accessible, and each inquiry can be handled quickly, efficiently, and in a customer-friendly manner.
Well-thought-out ticketing system
In addition to a multilingual telephone customer service, we can also set up and manage your email support. We work with a proven ticketing system. Even in this area, Dimass does things differently. We want to emphasize that customer service at Dimass revolves around just one thing: delivering quality.
